sia smith

Hello! I had a wonderful experience working with the British Airways Seattle Office when I needed help planning our family vacation. The kind and courteous staff made the check-in process simple and gave us correct flight information. They responded to all of our questions with consideration, which made us feel valued as customers. We were really appreciative that they went above and above to ensure everything went according to plan because such great service is not often provided. If you're in the city, I highly recommend going by for any travel-related needs!